Privacy Policy

Last updated: 2025/01/24

At Harmoqee, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our platform. By using our services, you agree to the collection and use of your data in accordance with this policy.

1. Data Controller

The controller of your personal data is Carlos Porcel Cots, located at Calle Isla de Fuerteventura, 26, 28791, Soto del Real (Madrid), Spain. You can contact us at:
contact@harmoquee.com

2. Data We Collect

We collect personal data to provide and improve our services. The types of personal data we may collect include:

  • Personal identification information (name, email address, etc.) when you register on our platform.
  • Payment information (credit card or bank details) when you make a purchase or subscribe to a paid plan.
  • Account activity (such as recordings, messages, collaborations, etc.) when you interact with other users or create content on the platform.
  • Cookies and similar tracking technologies to improve your experience and gather analytic data.

3. How We Use Your Data

Your personal data is collected and used for the following purposes:

  • To provide you with access to our platform and services.
  • To process payments and manage your subscription (through our third-party payment processor, Stripe).
  • To communicate with you about updates, offers, and news related to our platform.
  • To improve the functionality, security, and performance of the platform.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual necessity: We need to process your personal data to perform our contract with you (i.e., providing access to the platform and processing payments).
  • Consent: By using the platform, you consent to the collection and use of your personal data for the purposes described in this Privacy Policy.
  • Legal obligations: We may process your data to comply with legal requirements (e.g., for tax purposes or to respond to legal claims).

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account Data: We retain your account information as long as your account is active or as needed to provide services to you.
  • Payment Information: Payment data is stored only by our payment processor Stripe and is subject to their privacy practices and retention policies.
  • Inactive Accounts: If you do not interact with the platform for an extended period, we may delete or anonymize your personal data after a certain period, following our data retention policies.

6. Your Rights

You have several rights regarding your personal data, including:

  • Right of access: You can request to know what personal data we hold about you.
  • Right to rectification: You can update or correct any inaccurate or incomplete personal data.
  • Right to erasure: You can request the deletion of your personal data, subject to certain conditions.
  • Right to object: You can object to the processing of your personal data for legitimate reasons.
  • Right to restrict processing: You can request that we restrict the processing of your data under certain circumstances.
  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at contact@harmoquee.com.

7. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your personal data in the following situations:

  • Service Providers: We may share your personal data with trusted third-party service providers (e.g., Stripe for payment processing, hosting providers) who assist us in operating our platform and providing services to you.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to legal requests (e.g., a court order or government investigation).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

8. Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.

9. International Data Transfers

Our platform is hosted in the European Union. However, some of our service providers, such as Stripe, may store and process your data outside of the European Economic Area (EEA). In such cases, we ensure that these providers comply with applicable data protection laws and provide adequate protection for your data.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on the platform. Cookies are small files that are stored on your device to remember your preferences and help us analyze how you use the platform. You can control cookie settings through your browser settings, but disabling cookies may affect your user experience.

For more details on how we use cookies, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes to this policy, we will notify you via email or through prominent notices on the platform.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: